What is Telehealth?

Telehealth aims to remove some of the barriers to accessing medical services for Australians who have difficulty getting to a specialist who live in rural and remote areas.

Who is eligible for Telehealth?

Geographic eligibility for telehealth services are determined by the Australian Standard Geographical Classification Remoteness Area classification. A telehealth eligible area is outside of a Major City (RA1). You can check if a location is telehealth eligible at doctorconnect.gov.au . Go to ‘search the map’, choose the ‘ASGC Remoteness Areas Layer’, and enter the address of your location during the consultation.

The exception to this is where a patient is:

• living in an eligible residential aged care service
• at an eligible Aboriginal Medical Service (AMS), or
• at an eligible Aboriginal Community Controlled Health Service (ACCHS).

What are the costs for Telehealth?

The consult will be Bulk Billed and is done via Skype. You will need to set up a Skype account either on your
computer or your smart phone.

• If you already have a Skype account, please add gastro.doctor to your contact. Please state your full name in the request. We will confirm your appointment the day before.
• If you do not have a Skype account, please refer to attached instruction list for your reference. Once your
  Skype account is created, please follow the instruction as mentioned above.